Do you have a question or need support?
Here you will find the most important answers at a glance.
Our FAQs answer the most frequently asked questions in seconds – available anytime you need them
Do you need help choosing the right system? We support you personally and purposefully.
From installation to maintenance: Our team is there for you, reliable and on equal terms.
Operating instructions, software, data sheets and other materials are provided by us.
Yes! We offer comprehensive training for all our devices, online, on-site or at our premises. This ensures that you can exploit the full potential of your solution.
Sysmex flow cytometry is a fast and precise technology for analyzing cells, microorganisms and particles - ideal for quality control, research and diagnostics.
Our systems are used in the cosmetics industry, water analysis, beverage production, food control, plant breeding, aquaculture and medical diagnostics, among others.
Our technology delivers results in minutes instead of days – a clear advantage over classic microbiological methods.
Very precise. For example, we quantify cells and microorganisms with high accuracy – even with difficult sample materials.
We work with modern methods. This means: faster, more precise and more reliable. For example, we can drastically reduce the time to result compared to lengthy cultivation methods.
Yes. We support our customers with personal support, training and application-oriented workshops.
Our software analyzes the results automatically and delivers clear results - easy to understand.
Yes, our devices are modular and can be easily integrated into existing workflows or QM systems.
We offer complete solutions for microbiological quality control – including sample preparation, measurement and evaluation.
Yes, we work closely with universities, laboratories and users – and offer flexible solutions for research & development.
It's very simple: Contact us via the form or by e-mail – our team will get back to you as soon as possible to arrange an appointment.
If you have specific questions, we will be happy to send you all the necessary information. Contact us at any time - without obligation.
Our customers regularly ask us technical questions about analysis times, calibration, automation and more. Here you will find compact answers to the 8 most frequently asked practical questions about our products and applications.
The analysis takes less than 20 minutes – including sample preparation.
Various plant materials such as leaves or seeds, but also callus or cell suspensions can be analyzed.
Calibration is carried out using integrated calibration standards and materials, depending on the system.
Yes, many devices offer automated workflows such as sample collection, measurement and data evaluation.
Yes, all data can be exported as CSV, PDF or via interfaces and integrated into LIMS systems.
The shelf life depends on the kit type, but is usually between 6 and 18 months if stored properly.
Yes, many devices support remote maintenance via secure connections to our technical service team.
Would you like to receive exciting insights, current developments, and relevant information about Sysmex Partec?
Then simply send us a short email to:
📩 sales.office@sysmex-partec.com
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