Book your appointment now for your personal initial consultation

We are here for you.

Questions about our products? Book your initial consultation!

Consulting that moves you forward

You have the question. We have the method.

Microbial control, ploidy, mycotoxins, sample preparation — tell us in two steps where things are stuck. Then you speak with an application engineer who understands your problem. No call centre, no sales pitch, no obligation.

What is it about?

Your application or market area.

How can we help?

So we can prepare properly.

Your details — noted. Just add your contact information below:

No obligation. You get a real answer to your question — not an offer you never wanted.

Not a sales pitch. A solution conversation.

It rarely starts with a question about a product.

You describe the challenge. Together we find the solution.

Most people who get in touch come with a concrete concern — not an order. That is exactly what we are here for: you describe the problem, we bring the method.

“Batch release is stuck — the lab result won't be ready for days.”

Flow cytometry delivers the cell count in minutes instead of days.

“With cultivation our results are too imprecise.”

We capture every cell — including microorganisms that won't grow on a plate.

“Current mycotoxin analysis is too expensive and too slow for us.”

Multiplex detection of several toxins in a single sample — in 30 minutes.

“We don't know whether this even works for our matrix.”

We tell you honestly — and advise against it if that is the right call.

“Our method doesn't deliver the stability and reproducibility we need.”

Our specialists analyse the root causes with you and support you in establishing and optimising your processes.

“We have an instrument, but questions in day-to-day operation.”

Our product support knows your system from practice, not just from the datasheet.

What to expect when you get in touch

Listen first, then solve

We ask about your application before we talk products. Your problem sets the direction — not our catalogue.

Expert, on equal terms

You speak with an application engineer who understands your matrix and your challenges.

A clear next step

Datasheet, demo, trial or quote — you decide how it continues. “Just some information for now” is completely fine.

Who we are here for

For everyone in the lab, quality assurance, production and research who has a concrete problem and wants to know which method really helps — whether microbial load, ploidy and genome size, mycotoxins or sample preparation. Sysmex Partec develops solutions based on flow cytometry and accompanies you from the method into routine. You don't need to prepare anything or be ready for anything — except a question.

Frequently asked questions

What do the conversations cost?
Nothing. The conversations with our application engineering team are non-binding and free of charge — they help us understand your question and find the right next step.
How quickly will you get back to me?
As quickly as possible — usually within 48 hours. For urgent matters, note it in the form and we prioritise accordingly.
Do I get a demo or a trial?
We offer you a demo or a trial, either in our laboratory or directly at your site. That way you can test our system with your own samples under real conditions. Simply choose “Demo / trial” above.
What happens to my data?
Your details are used exclusively to process your enquiry and are handled in accordance with the GDPR. Details in our privacy policy.

With our innovative flow cytometry solutions, we enable precise, fast, and reliable tests for microbiological quality control and process optimization – in the beverage, food, cosmetics, water, paper, and ploidy industries.

Opening Hours:

Monday – Friday: 8:00 AM – 5:00 PM
Saturday & Sunday: Closed

Newsletter

Would you like to receive exciting insights, current developments, and relevant information about Sysmex Partec?

Then simply send us a short email to:

📩 sales.office@sysmex-partec.com

We would be happy to add you to our newsletter and keep you up to date on news, innovations, events, and much more in the future.

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